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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mary Hughlett

Mary Hughlett

September 5, 2024

5  out of  5
rating by Mary Hughlett
"Ms Mckenzie and Gretchen are the best ladies so helpful. I had to file a claim and had problems to deal with and they helped us so much even though I was utterly frustrated they were so calm and understanding. Such lovely ladies I don't know what I would've done with out you ❤️"
We responded:
"Mary, thank you for your wonderful feedback recognizing our team! We're glad we could assist you with your claim. Let us know if we can assist with anything in the future!"
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William Storey

July 23, 2024

5  out of  5
rating by William Storey
"Brad Hart Stephenville location. Gretchin is the person i usually talk to she is very helpful and knowledgable she remenbers me and always takes care of my needs weather im just makin adjustments to policy or adding a vehicle we have everything insured thru them i will never use anyone else. They also have best pricing compared to any of top companys. Ive even had some of my friends changevto them. Because custilomer service is so good."
We responded:
"Thank you for sharing your experience with us, William! We're thrilled to hear that Gretchen has been so helpful and knowledgeable in assisting you with your insurance needs. It's fantastic to know that our customer service and pricing have made such a positive impact on you and your friends. We truly appreciate your loyalty and trust in us!"
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Kyle Etchart

July 1, 2024

5  out of  5
rating by Kyle Etchart
"Working with McKenna is a breeze! Fast and easy to add or make policy adjustments!"
We responded:
"Thank you for sharing your positive experience with McKenna! We're glad to hear that it has been easy to add and adjust policies. We appreciate your feedback and look forward to assisting you in the future."
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Jeck White

July 1, 2024

5  out of  5
rating by Jeck White
"Been insuring with them for a few years now. I change vehicles and motorcycles often so I deal with them frequently. They’re always quick to create plans for me and have my paperwork in order at a great pace. Always friendly, always responsive. Can’t ask for more."
We responded:
"Thank you for the 5 stars. We appreciate the opportunity for allowing us to handle your insurance needs. We are so glad to have you as part of our agency. "
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Myra Yingst

April 26, 2024

5  out of  5
rating by Myra Yingst
"Brad Hart State Farm office and they emailed a copy of my auto insurance to get my car inspected, I didn’t have my phone with me. Very nice staff! Always helpful and costs less than Liberty insurance!!"
We responded:
"Myra, thank you for your 5-star review! We're always here to help."
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Brooke Williamson

April 2, 2024

5  out of  5
rating by Brooke Williamson
"I highly recommend Brad Hart and his staff at State Farm. I recently switched over all my home and auto insurance policies to State Farm, and it was a smooth process. His staff is very professional and friendly- especially McKenna! She went above and beyond to help me!"
We responded:
"Brooke, thank you for choosing us for your home and auto insurance needs! We're grateful to have you as a customer. Your kind words and 5-star review recognizing our team, especially McKenna, make our day!"
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pamela morgan

January 22, 2024

4  out of  5
rating by pamela morgan
"I specifically asked for hard copies of my insurance cards but have not received as yet."
We responded:
"Pamela, we're sorry for the delay. We requested the copies from corporate and printed/mailed some from our office."
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Renee Blacker

November 20, 2023

5  out of  5
rating by Renee Blacker
"Gretchen is amazing to work with and goes out of her way to help you out! We’ve done a lot of changes on vehicles etc and she’s always on top of it and makes it as easy as possible for us!"
We responded:
"Renee, thank you for your kind words and 5-star review recognizing Gretchen! We're thrilled to hear she has worked hard to assist you with your vehicle changes. We truly appreciate your support for the Brad Hart State Farm Insurance Agency."
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Carla

October 31, 2023

5  out of  5
rating by Carla
"Caroline was amazing. She was patient and kind thru the entire process. Glad to be with State Farm now."
We responded:
"We are so glad to have you Carla. Thank you so much for the 5 stars. We are so glad to have Caroline as part of our amazing team. Welcome to our Brad Hart State Farm family. "
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Timothy Hartley

October 12, 2023

5  out of  5
rating by Timothy Hartley
"Responsive, quick, polite, helpful"
We responded:
"Thank you for the 5-star review, Timothy! We appreciate you taking the time to share your experience with our team."
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Sarah Barksdale

August 25, 2023

5  out of  5
rating by Sarah Barksdale
"I had the pleasure of working with Terianna today and she was very helpful! Highly recommended!"
We responded:
"Terianna goes the extra mile to provide you with the customer care that you deserve, Sarah! Thank you for the wonderful feedback and kind words recommending our services to others. We are honored to have earned your trust and we look forward to assisting you with any of your future insurance or mortgage needs!"
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Stephen Hewett

August 8, 2023

5  out of  5
rating by Stephen Hewett
"Super friendly"
We responded:
"Thank you Stephen for the 5 stars. We look forward to getting to work with you moving forward. "
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Carrie Meadows

April 15, 2023

5  out of  5
rating by Carrie Meadows
"Gretchen is awesome! She went above and beyond to get coverage on my new car at the last minute on a Friday afternoon! Thank you!"
We responded:
"Thank you so much for the 5 Star review Carrie. We are so fortunate to have Gretchen as part of our team. "
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charles clutter

March 9, 2023

5  out of  5
rating by charles clutter
"Drew Cantu was very helpful. We thought we were just going to discus Life Insurance but the topics ranged from Annuities to Trusts. Drew made us think about some of our issues and possible solutions. We have some Home Work to do!"
We responded:
"Thank you for the 5 stars Charles. We appreciate you coming in and working with Drew. We look forward to visiting with you again to answer any of your questions and work with you on your solutions to your goals. "
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Sarah B

October 28, 2022

5  out of  5
rating by Sarah B
"I love the team Here! Lynn was so helpful in getting me a lower rate with my auto and home ins. She is one of a kind. So helpful, kind and caring. She always makes me feel like family. Highly recommend to anyone in the market for Ins, even if you're not I bet she can get you better"
We responded:
"Thank you Sarah for the 5 star review. We are so thankful to have you as a customer. We do think of our customers as part of our family and strive to do everything we can to take great care of them. Please let us know if you ever need anything and by all means stop by and see us from time to time."
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E. Case Horton

August 16, 2022

5  out of  5
rating by E. Case Horton
"Brad and his team have always done a great job in providing my business with excellent insurance with great customer service."
We responded:
"Our team strives to provide you with the customer care that you deserve! Thank you for taking the time to share your feedback and for the wonderful review! It is always our pleasure to be able to assist you with any of your insurance questions or needs!"
Profile photo of Drew Cantu

Drew Cantu

August 16, 2022

5  out of  5
rating by Drew Cantu
"Great people, great rates, and an office full of people who care about protecting the community. Give them a call for all of your insurance needs!"
We responded:
"Thanks for the 5 stars Drew. We have a great team that cares about doing what is best for our customers."
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Cassandra S

March 30, 2022

5  out of  5
rating by Cassandra S
"Lauren was absolutely amazing! She was so helpful and explained anything I had questions about. She saved me TONS a month on vehicle and renter's insurance! I can't thank you guys enough!"
We responded:
"Thank you so much for the 5 Stars Cassandra. We are so glad you gave us an opportunity to earn your business. Lauren is great at what she does and we are glad to have her as part of our team. We look forward to being your insurance professionals long into the future."
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chandler johnson

March 7, 2022

5  out of  5
rating by chandler johnson
"Lynn Hart called to give me a run down to adding life insurance to my policy, and I honestly found myself stunned by how passionate and relatable she was. I've been apart of State Farm since I bought my 1st car, and have never found myself regretting it. Being in the military requires me to move a lot, and I would always have to update my policy location. Every Branch I switch to always feels like I'm a quality person(not costumer) or like a family member visiting. I really appreciate the time and effort put into making our lives just a little bit easier, and would also like to say to Lynn, and the rest of the ladies; "Thank you for making a actual difference in our life and keep up the great work.""
We responded:
"Thank you for the 5 Star Review Chandler. We are so glad for the opportunity to earn your business. Life insurance is one of our number one priorities to discuss with our customers because of the impact that it can have on a family if it is unfortunately needed. We love Lynn and her servant mentality. From all of us at Brad Hart State Farm, thank you for your service."
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Kae Danielle

February 23, 2022

5  out of  5
rating by Kae Danielle
"Courtney Dunn was super helpful and friendly. I highly recommend going through her for any of your insurance needs. Saved me tons of money! Better than any State Farm representative I’ve ever dealt with in the past. Doesn’t try to be too pushy and treats you with respect ❤️"
We responded:
"Kae, thank you for the 5 Star review. We are so glad to have Courtney as a member of the Brad Hart State Farm team. Our entire team's goal is to help our customers make decisions based on their individual needs. Thank you so much for giving us a chance to earn your business."
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Garret Collins

January 7, 2022

5  out of  5
rating by Garret Collins
"Are agent Mrs. Greene was very nice and professional. Mrs. Greene was very willing to help and explain the policies to me and my wife. Mrs. Greene helped us find a awesome deal. The receptionist was also friendly and helpful. Would recommend this this office if looking for insurance."
We responded:
"Thank you Garret for the 5 stars and giving us the opportunity to earn your business. We are blessed with an amazing team here that works hard to provide you with peace of mind as well as convenience. We look forward to getting to know you as well as handle all of your insurance and financial services needs. Welcome to the Brad Hart State Farm family."
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Kelly Munoz

December 15, 2021

5  out of  5
rating by Kelly Munoz
"Courtney was absolutely wonderful in helping me resolve an issue I had when I discovered we hadn't taken our RV off of our policy when we sold it at the beginning of the year. Not only did she help me with submitting the necessary documents for reimbursement, but she was also extremely helpful in following up with me on our recent accident and making sure we were ok. I've dealt with several different insurance companies over the years, but this is honestly the best experience I've ever had when I needed help with something. I'd definitely recommend Courtney and the Brad Hart team for all of your home or auto insurance needs!!"
We responded:
"Thank you so much for the 5 Star review Kelly. We appreciate our customers so much and our main goal is for you to feel cared about as well as take care of your needs. Courtney works very hard to make this happen, as does the rest of our team. Thanks again for allowing us to have you as a valued customer."
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Drinda Loa

October 20, 2021

5  out of  5
rating by Drinda Loa
"Courtney Dunn went above and beyond in helping me keep my insurance with State Farm. A real asset to the company. Personable and caring and kept me in the loop and helped keep my panic level under control."
We responded:
"Thank you Drinda. We are so glad Courtney was able to get you taken care of. She is so good at what she does because she cares so much for our customers. Thank you for being one of those valued customers."
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Kaylon Greenwell

October 20, 2021

5  out of  5
rating by Kaylon Greenwell
"After having horrible experiences with another local State Farm Office In prior years I was very apprehensive to give them another chance but I am sure glad I did. Lauren was able to save me tons of money on my auto policy and provide way better coverage for my home at a way more affordable price. If you are in the market for insurance I would highly suggest calling Brad Hart’s office and letting Lauren give you a quote. You truly won’t find more respectful or friendly people in stephenville."
We responded:
"Kaylon, thank you so much for the 5 Star review and the kind words. Lauren is amazing and we are so fortunate to have her on our team. We appreciate you allowing us a chance to earn your business. We work hard to make sure all of our customers have an enjoyable experience with our office. Welcome to the Brad Hart State Farm family."
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Christopher Bright

September 15, 2021

5  out of  5
rating by Christopher Bright
"Lauren from State Farm is the absolute BEST. She understood the needs of me and my family. She worked hard not to just get us a better rate than who we were previously with, but a better rate with better coverage. She wasn’t pushy like a lot of insurance reps. Let Lauren from State Farm take care of your insurance needs!"
We responded:
"Thank you for your 5 Star review Christopher. Lauren is great to have on our team because she cares about her customers. We are so glad to have you and your family as a valued customer."